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The Old Adage ‘Garbage In, Garbage Out’ Has Never Been More Critical in Market Research

In today’s fast-paced business environment, the pressure to deliver quick insights is intense. Yet rushing the recruitment process for qualitative research can undermine the very foundation of sound decision-making.

Research reveals that 60% of market research professionals encounter challenges related to data quality, with half facing issues from incorrect sampling methods (according to ESOMAR, Research World Study 2024). The temptation to streamline participant recruitment through social media or quick screening methods is understandable—but is the time savings worth compromising your research integrity and ultimately the insights you will base key business decisions?

Qualitative recruiting is increasingly looking for needles in haystacks while quality participants are becoming harder to find. This reality makes proper vetting even more crucial.

Comprehensive Screening Still Matters

The rise of professional respondents—individuals who participate primarily for incentives rather than genuine engagement—poses a real threat to research validity. The success of a qualitative research project depends on engaging the “right” participants—highly qualified, fitting the targeted profile and articulate.

While social media can serve as an effective recruitment channel, it requires robust follow-up screening to ensure participant quality. A comprehensive online or telephone survey, though time-consuming, provides the confidence that your insights truly reflect your target markets feelings or thoughts.

Yes, actionable qualitative research takes longer and costs more than rapid quantitative studies. The extra week spent finding genuinely qualified participants pays dividends in actionable insights that drive real business outcomes. After all, decisions based on accurate data from your actual customer base will always outperform those built on convenient but unreliable responses.

Bottom Line…

In our data-driven world, the quality of insights directly correlates with the quality of participants. Taking time to properly recruit and screen respondents isn’t just best practice—it’s essential for minimizing risk and making informed decisions that move your business forward.

What’s your experience with balancing recruitment speed versus quality and cost? Share your thoughts.

Mary Sayer, New Perspectives Marketing Research

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